Privacy Policy

Who this covers

This policy explains how STR Holdings Group, Inc. handles the information of people who contact us or ask us about a property, including anyone who receives a text message from us.

Text messages and your mobile number

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

We use your mobile number only to reply to the inquiry you made with STR Holdings Group, Inc., to answer questions about a property, and to arrange appointments you have asked for.

Message frequency varies with the conversation. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help.

What we collect

The information you give us when you inquire: your name, phone number, email address, and what you told us you are looking for. If we speak by phone, we keep a record of the call so we can follow up accurately.

How we use it

We use it to respond to you and to provide the service you asked STR Holdings Group, Inc. for. We do not sell it.

We share information only with the service providers that operate our phone, messaging and scheduling systems on our behalf, and only so they can deliver those messages. They may not use it for their own marketing.

How long we keep it

For as long as needed to serve your inquiry and to meet our record-keeping obligations. You can ask us to delete your information at any time.

Your choices

You can opt out of text messages at any time by replying STOP. You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by contacting the business at the details you were given.